Nextran Truck Centers

Service Advisor - Quincy, IL

Are you looking to further develop your profession into a career? Are you driven by opportunity?

Nextran Truck Centers is hiring!

Our Employees Benefit from:

Career Paths || Network of 30 Dealerships || Disability Insurance || Paid Time Off || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28+ Years of Industry Experience || Professional Growth

Pay: $18-$22 - Pay based on an individual’s skills, certifications, education, and years of experience.

Hours of Work: Regular schedule is Monday through Friday, 7:00 a.m. – 5:00 p.m.; with Saturday work required as business needs dictate

Apply Before: April 30, 2026

Candidates must successfully complete a pre-employment drug screening, background investigation, physical abilities assessment, and motor vehicle record (MVR) check.

Do you thrive on delivering exceptional customer service and have an interest in heavy-duty trucks? If you enjoy a fast-paced environment where no two days are the same, we want to meet you!

We’re looking for a Service Advisor to be the vital connection between our customers and technicians in our highly respected shop. Whether you bring experience or the right attitude and willingness to learn, we’re ready to invest in your success.

What You’ll Do:

· Greet and welcome customers, assess service needs, and deliver a professional, customer-focused experience from drop-off through pick-up

· Create detailed work orders, provide estimates, and coordinate efficient repair timelines

· Communicate clearly and consistently with both technicians and customers throughout the service process

· Ensure exceptional customer satisfaction at every stage of the visit

· Maintain accurate service records, estimates, and billing documentation

· Support team operations and perform additional duties as assigned

What We’re Looking For:

• Experience in a truck, diesel, or automotive service environment
• Strong communication and organizational skills
• Basic technical knowledge of heavy-duty trucks and systems
• Proficiency with service management software is a plus
• Team player with a customer-first mindset
• Minimum three years’ experience in light and/or heavy-duty truck industry with working knowledge of parts and services used in repair and maintenance (similar related experience will be considered)
• Valid driver’s license and good driving record
• Ability to understand financial information as it pertains to dealership operations
• Willingness to learn—training will be provided for the right candidate

Be part of a team that values hard work, supports growth, and takes pride in keeping trucks—and businesses—moving.

If you’re ready to build a rewarding career in a dynamic shop environment, apply today!

Notice Regarding Job Posting Scams

We are aware that fraudulent job postings and recruitment scams are becoming more common. Please be advised that legitimate communications from our company will only come from official company email addresses and through our verified hiring platforms.

We will never ask candidates to provide payment, purchase equipment, or share sensitive personal or financial information (such as bank account details or Social Security numbers) during the initial application or interview process.

If you receive a suspicious message claiming to represent our company, please do not respond or provide any information. Instead, report the communication to us through our official website or apply directly through our verified job postings.

Your safety and privacy are important to us, and we encourage all applicants to remain vigilant when searching for employment opportunities.

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer